Administrative Office Professional

Program Description:

General business and office management opportunities are abundant. In the State of Washington, trained personnel are in high demand. As a trained graduate in this area, students’ skills will enable them to find an exciting job in these fields. Management, leadership and entrepreneurial skills, together with basic knowledge of office procedures will prepare students for a variety of office positions.

Students will be performing a wide range of office skills as well as project organization. Customer service and teamwork will be emphasized in addition to communication skills and professionalism.

Upon completion of this program, individuals will be able to perform office skills, know how to present a professional image, and have skills which will enable them to enter an office environment in a variety of industry settings. Career research and exploration of post-secondary education is also a component of this program.

Students enrolling in the Administrative Office Professional program will learn:

  • Professionalism
  • Office management
  • Office practices and procedures
  • Customer service
  • Management skills
  • Business English
  • Basic bookkeeping
  • Leadership development
  • Teamwork
  • Soft skills
  • Editing/proofreading skills
  • Effective business communications
  • Time management
  • Project organization
  • Safety issues
  • Employment preparation – Career opportunities
  • Scholarship search techniques
  • Interviewing techniques
  • To create a portfolio that includes a résumé and references

Program Benefits:

  • 3 High School credits
  • High school credit equivalency (1.0 English 11 at the discretion of the sending school district)
  • Competency Certificate
  • Internship opportunity (6 weeks)
  • Entry level job skills
  • Preparation for next level of education/training
  • Scholarship opportunities
  • Successful completion of the program, with a grade of “B” or higher, may result in 21 college credits
  • Have a portfolio that includes resume’ and references

Industry Certification:

  • Potential Microsoft Office Specialist (MOS) Certification in Word, PowerPoint, Excel and Outlook.
  • Precision exam certificate in 21st Century Skills among a variety of other program specific subjects.
  • 21st Century Skills certification


Administrative Office Professional

  • Reading and writing proficiency at 10th grade level
  • Must know proper finger placement on keyboard
  • Entry level keyboarding or micro-computers class with “C” or better
  • Excellent high school attendance record
  • Must provide own health insurance to participate in internships
  • Must provide own transportation to internship site and provide current car insurance

Administrative Office Professional II

  • Must pass 1st year program with a B grade or better to qualify for 2nd year; limited space available
  • Excellent high school attendance record
  • Must provide own transportation to training site
  • Must provide own health insurance to participate in internships
  • Curriculum based on participants’ interests, i.e., Accounting, Entrepreneurship, etc.


  • Ability to pass background check (dependent on intern site choice)
  • Basic knowledge of keyboarding and Microsoft applications recommended
  • Strong skills in reading, writing, and English composition highly recommended

Note:  Upon acceptance into the program, student and parent/guardian are required to attend the orientation at Cascadia Technical Academy. 

Lab Time/Theory Time:

Approximately 50-60 percent of class time will be devoted to lab and 40-50 percent to class instruction.


Homework is dependent on student’s study choice. Lab time is available for assignments, most of which use computer.

Career Opportunities:

  • Veterinarian front office staff, vet tech
  • Banks, credit unions
  • Legal firms, paralegals, legal assistants, legal secretaries
  • Medical insurance office or medical labs
  • Chiropractor and optometrist offices
  • Pharmacies or pharmaceutical offices, pharmacy tech
  • Real estate and insurance offices
  • Court, police and probation departments-support personnel
  • Corporations/general office

Credit Equivalencies and College Credit:
Click here to learn more about credit equivalencies as well as the articulation agreements and college credits available for each program.

Program Supply List / Student Costs:

Please plan ahead. CTA programs require that uniforms, supplies, and other program-specific related items be purchased or completed prior to the first day of school. To access the list of this program’s uniform, supply and other program-related costs please click here.

Note: Family medical insurance or student accident insurance is a mandatory requirement to participate in internships. Student accident insurance is available through the sending high school.

If you have concerns regarding program expenses, please see Melissa Downing in our Student Service Center. There are funds available for qualifying students. Ms. Downing can be reached at 360-604-1062 or at  Ms. Downing is available during the school year when school is in session.