Administrative Office Professional

Administration Office Professional logoProgram Description:

Legal, medical and general business office opportunities are abundant. In the State of Washington, trained personnel are in high demand. As a trained graduate in this area, students’ skills will enable them to find an exciting job in these fields. Information processing skills, together with basic knowledge of procedures used in legal and medical offices, will prepare students for a variety of office support positions.

At least half of a student’s time will be spent performing a wide range of office skills and information processing applications (including word processing, spreadsheet processing, graphics, and data processing) in a legal and/or medical environment. Students will also learn transcription skills and business communication techniques, including the appropriate office use of email and the Internet.

Upon completion of this program, individuals will be able to perform entry-level skills, know how to present a professional image, and have skills which will enable them to enter an office environment in a variety of industry settings, including the legal and medical fields. This course also presents students with an excellent base for pursuing post-secondary education and training.

Students enrolling in the Legal/Medical Office program will learn:

  • Professionalism
  • Legal, medical and general business office practices and procedures
  • Basic and advanced text entry/editing
  • Information processing theory/concepts/applications
  • Business English
  • Telephone etiquette
  • Customer service
  • Leadership development
  • Teamwork
  • Conflict resolution
  • Problem solving
  • Editing/proofreading skills
  • Basic legal and medical terminology
  • Effective business communications
  • Transcription skills
  • Giving/following written and oral directions
  • Time management
  • Project organization
  • Safety issues as related to the Legal/Medical field
  • Employment preparation – Career opportunities
  • Scholarship search techniques
  • Interviewing techniques
  • To create a portfolio that includes a résumé and references

Program Benefits:

  • 3 High School credits
  • May qualify for math, history, health/PE, science, or language arts credits.  Because these credits differ by home district, click on credit equivalencies to learn what is specifically offered for this program by your sending high school.
  • Competency Certificate
  • Internship opportunity (6 weeks)
  • Entry level job skills
  • Preparation for next level of education/training
  • Scholarship opportunities
  • Successful completion of the program, with a grade of “B” or higher, may result in 21 college credits
  • Have a portfolio that includes resume’ and references

Industry Certification:

  • Potential Microsoft Office Specialist (MOS) Certification in Word, PowerPoint, Excel and Access.
  • Precision exam certificate in 21st Century Skills among a variety of other program specific subjects.


Legal/Medical Office Applications I

  • Reading and writing proficiency at 10th grade level
  • Must know proper finger placement on keyboard
  • Entry level keyboarding or micro-computers class with “C” or better
  • Excellent high school attendance record
  • Must provide own transportation to internship site
  • Must provide own health insurance to participate in internships

Legal/Medical Office Applications II

  • Must pass 1st year program with a B grade or better to qualify for 2nd year; limited space available
  • Excellent high school attendance record
  • Must provide own transportation to training site
  • Must provide own health insurance to participate in internships


  • Ability to pass background check (dependent on intern site choice)
  • Basic knowledge of keyboarding and Microsoft applications recommended
  • Strong skills in reading, writing, and English composition highly recommended

Note:  Upon acceptance into the program, student and parent/guardian are encouraged to participate in the orientation at Cascadia Technical Academy. 

Lab Time/Theory Time:

Approximately 50-60 percent of class time will be devoted to lab and 40-50 percent to class instruction.


Homework is dependent on student’s study choice. Lab time is available for assignments, most of which use computer.

Textbook Reading Level:

Theory material 12.0

Career Opportunities:

  • Medical offices, clinics and hospitals, patient services, medical assistants
  • Veterinarian front office staff, vet tech
  • Legal firms, paralegals, legal assistants, legal secretaries
  • Medical insurance office or medical labs
  • Chiropractor and optometrist offices
  • Pharmacies or pharmaceutical offices, pharmacy tech
  • Real estate and insurance offices
  • Court, police and probation departments-support personnel
  • Corporations/general office
  • Legal/medical receptionist
  • Legal/medical clerk

Program Supply List / Student Costs:

Please plan ahead. Some programs require that uniforms, supplies, and other program specific related items (such as immunizations, food service card, etc.) be purchased, started or completed prior to the first day of school. To access the list for this program’s uniform, supply and other program related costs please click here.

Credit Equivalencies and College Credit:
Click here to learn more about credit equivalencies as well as the articulation agreements and college credits available for each program.

Note: Student accident insurance is available through your sending high school.

If you have concerns regarding these expenses, please see Melissa Downing in our Student Service Center. There are funds available for qualifying students. Ms. Downing can be reached at 360-604-1050 ext. 2150 or at